Knowledge Management International

Impact of Organizational Culture on Knowledge Management

Impact of Organizational Culture on Knowledge Management


It is said that the objectives of knowledge management are to make the enterprise act as intelligently as possible, to secure its viability and overall success, and to otherwise realize the best value of its knowledge assets.
Knowledge creation and management is beneficial to an organization. It can enhance a corporation’s decision making process and competitive advantage.

Knowledge management supports communication among employees and collaborations of knowledge, especially in dispersed corporations. One of the determinants of success in the implementation and development of knowledge management in an organization is its culture. Culture shapes what a group defines to be important, what is relevant or not. This in turn determines what the group will focus on as a unit; which will further either strengthens or hinder knowledge management strategies.

Culture is also a significant factor in knowledge creation and sharing. Hoarding of knowledge and information is one of the barriers of knowledge sharing in an organization. Other barriers to knowledge sharing in the corporation include; codification problems and lack of trust.

When knowledge creation is a task for a few people in the corporation and knowledge sharing in the corporation is done haphazardly and is ineffective, organizations find it difficult to break even and massive losses can be encountered.

Knowledge is rooted within an organization’s cultural concept.
An organizational cultural change would benefit the social part of knowledge sharing strategy. Senior management involvement and streamlining the knowledge management processes would greatly improve the knowledge sharing processes and contribution to the work processes.

With the right corporate culture in place; an organization will have enhanced communication; faster delivery of cost effective projects, increased employee participation, targeted and proactive marketing, reduction of problem-solving time; and greater overall efficiency. This will also help decrease costs and assisting bringing in higher profits, thereby enhancing the financial base of the organization. It will align the organizational culture to knowledge management goals thereby increasing the culture of sharing knowledge and continuous learning that will ensure that tacit knowledge is retained in the organization when employees leave or retire.

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