Knowledge Management is everyone’s responsibility. This training would benefit participants from diverse professional backgrounds.
Admin / Executive support staff
Communications officers
Human resource personnel
Information technology staff
Lawyers and the Para-legal personnel
Operations staff
Researchers
Senior leadership
Information management personnel
Archivists
Financial services personnel
Knowledge managers
Library staff
Procurement personnel
Records manager
Senior Managers
Workshop Learning Objectives
Understand Knowledge Management key principles
Review KM historical perspective and growth over the years past COVID19 pandemic
Understand how to mitigate Knowledge Culture
Relationship between organizational and knowledge risks and how to mitigate
Characteristics of Big Data and how to leverage organizational data for better decision making
Benefits of social media on project success
Organizational learning as part of organizational culture
Benefits of Document Management Systems and collaboration tools for the success of project
Leadership and Knowledge Management
Understand the influence of AI in KM
Understand aspects of developing a KM Strategy aligned to the business goals
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Day 1
Understanding Knowledge Management key principles
History of Knowledge Management
Building a Knowledge Culture: The Organization’s Intellectual Capital as its primary asset